Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Alfa Restoration Online Shop’s relationship with you in relation to this website. The term ‘Alfa Restoration Online Shop’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Disclaimer: Alfa Restoration Online Shop prepares each shipment by taking care to protect the contents of the parcel with the best way possible by using strong and durable carton boxes with bubble wrap and protection materials. In case the shipment arrives at the recipient with visible damage caused by improper handing, we carry no responsibility on this case. Courier Services might only cover the shipping cost upon further investigation from their side.

As far as electric or electronic parts, no warranty or returns are provided. Electric or electronic parts are delicate and sensitive devices which can be easily compromised upon installation on the vehicle; in case the "new" electric/electronic part has not solved the problem on the vehicle, no returns are accepted as the electric/electronic part is then considered to be a second-hand/used part. In case, the "new" electric/electronic part installed on the vehicle is suspected to be DOA (Dead On Arrival), the shop which did the installation has to be a certified FIAT/Alfa Romeo/Lancia dealership and only then can be sent back to Alfa Romeo/FIAT technical inspection services in order to be checked for truly being DOA; Alfa Romeo/Fiat carries the sole responsibility to assess replacement or not of the DOA electric/electronic part.

In case when spare parts are agreed to be returned for refund/credit note or replacement, the original packaging and wrapping should be preserved. If this is not the case and the original packaging/wrapping is not present then refund or replacement is not possible.

Product returns are accepted within seven (7) days after proven delivery of the shipment (verified from the tracking information). The buyer should contact Alfa Restoration Online Shop prior the return shipment in order to verify the reason for the return and whether the return conditions are met. The items should be inside the original packaging, there should be no visible traces of installation attempts or wear and the return shipment costs should be covered by the buyer. Any traces on the item indicating that it has been installed on the vehicle render the item as used and return will not be accepted. Once the item has been received by Alfa Restoration Online Shop, it will be thoroughly inspected and have the refund/credit note process started.